335 Woodland Hills Drive, Conroe, TX 77303
+1 800 827 2017

Service

Our treadmills require almost no maintenance at all. How much is "almost?" Flip the deck every 1-3 years, change the belt every 3-5 years, and change the motor brushes every 3-8 years. Check the drive belt tension after the first 6 months of steady use, and keep an eye on the walking belt so it doesn't get off-center. That's it! That is the entire "maintenance program" for our treadmills.
We encourage the end-user to do their own service and maintenance. Give us a call, and we will help you through it. It is most helpful if you have the serial number for your treadmill handy when you call.

Warranty Information:

We offer a FULL COMMERCIAL warranty with no hours or mileage restrictions:

Frame - Lifetime

Motor - 10 Years (Limited)

Parts and Electronics - 5 Years (Limited)

Labor - 1 Year (Domestic Sales Only)

Want more info on the warranty for the most durable treadmills on the planet? Drop us a line at Info@TuffTread.com or call us at 800.827.2017.

Technical Support:

Click on the tabs above to open a list of technical documents for that category. All technical support documents are provided in Adobe Acrobat® file format.

If you have any questions, please call us at (800)827-2017 or email the service department at Service@TuffTread.com.

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