Our treadmills require almost no maintenance at all. How much is "almost?" Flip the deck every 1-3 years, change the belt every 3-5 years, and change the motor brushes every 3-8 years. Check the drive belt tension after the first 6 months of steady use, and keep an eye on the walking belt so it doesn't get off-center. That's it! That is the entire "maintenance program" for our treadmills.
We encourage the end-user to do their own service and maintenance. Give us a call, and we will help you through it. It is most helpful if you have the serial number for your treadmill handy when you call.
Heart Rate Contact Replacements
Lift Motor Potentiometer Replacement
Calibration 4600PR and HRT SN12434 and Higher
Drive Belt Replacement with Idler
Drive Belt Replacement No Idler
Warranty Information:
We offer a FULL COMMERCIAL warranty with no hours or mileage restrictions:
Frame - Lifetime
Motor - 10 Years (Limited)
Parts and Electronics - 5 Years (Limited)
Labor - 1 Year (Domestic Sales Only)
Want more info on the warranty for the most durable treadmills on the planet? Drop us a line at Info@TuffTread.com or call us at 800.827.2017.
Technical Support:
Click on the tabs above to open a list of technical documents for that category. All technical support documents are provided in Adobe Acrobat® file format.
If you have any questions, please call us at (800)827-2017 or email the service department at Service@TuffTread.com.